Privacy Policy

Millitec Privacy Policy

  1. Introduction

Millitec are committed to safeguarding the privacy of our website visitors and existing customers whilst endeavoring to provide a quality business service. This privacy policy aims to disclose where and when personal/business data is used and contained by Millitec. This applies to our website, emails, customer database, finance system, order book and software.

Please read this policy carefully and contact Millitec should you have any questions or concerns about this policy or our privacy rules.

  1. Who are we?

Millitec Food Systems is a registered company, number 05390759 at 20 Victoria Road, Draycott, Derbyshire, DE72 3PS. Millitec management can be contacted on +44 (0) 1332 320400 or via email at sales@millitec.com. Due to being a small business, we have no specific data protection officer but the Managing Director takes overall responsibility for customer privacy.

  1. What information do we collect?

Millitec requires certain personal information to be able to carry out our business. The data we collect includes names, business addresses, business phone numbers, mobile phone numbers, business bank account details, shipping addresses, IP addresses. We collect this data via email, websites, telephone, verbal conversations, business cards, website enquiry forms, cookies, invoices.

  1. How do we use personal and business information?

We use this data to;

  • Set up business accounts – send quotes, purchase orders, invoices etc
  • Pay and receive funds
  • Receive business enquiries and pass the enquiry on to the relevant person within Millitec
  • Deliver business updates, information and occasional marketing emails that we deem suitable for your relationship with us
  • Internal research, sales tracking, trend tracking
  • Deliver goods
  1. What legal basis do we have for processing your personal data?

Millitec process personal data legally using consent, whereby the end user has opted in to receive communications; contract, whereby the business contract between the persons must be processed to enable business to take place and legitimate interest, whereby Millitec believe that a company will have a legitimate interest in the content that is received to their personal/business contact. Where contacts are processed by Millitec, the person has an unquestionable right to opt out at any time and this will be made an easy process. The person may request to have ALL of their data erased at any time, although must understand this could hinder business relations.

  1. Sharing personal data

Millitec treats personal data confidentially and will never share your data with any external company or agency that is not strictly business related to Millitec. We will never sell your data. Data may be shared with employees of Millitec across various departments, such as sales, marketing, admin, finance and dispatch. This is necessary to undertake our daily business.

  1. Storing and processing personal data

Data is stored in the UK at Millitec head office using password protected servers. This data is not stored or transferred outside of the UK. Certain data is only accessible to directors and financial staff. Business data will be stored for as long as we believe we have an opportunity for business relations with that company. Data relating to orders and invoices will be stored indefinitely for business accounting. Any person who wishes to be removed from our database or mailing list will be erased.

  1. Your rights

You reserve the right at all times to review any data that Millitec keeps about you, request to be removed from databases or mailing list, request to be forgotten completely or request data to be updated. All marketing email correspondence will provide an easy to use opt-out option that you may use at any time. This will not remove you from our business database, just marketing related emails. If you request to be removed completely please contact sales@millitec.com

  1. About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Millitec uses cookies within our website to enhance the user experience and also to provide an activity report to our team to discover more about our customers, enabling us to better serve them. Most browsers allow you to refuse to accept cookies and to delete cookies, although you should be aware this may alter the functionality of the website. Millitec uses Google Analytics to monitor which pages our customers are viewing. Whilst this does provide us with an IP address, this does not provide personal details such as name or company.

  1. Our details

This website is owned and operated by Millitec Food Systems Ltd.

We are registered in England under registration number 05390759, and our registered office is at 20 Victoria Road, Draycott, Derbyshire, DE72 3PS

Our principal place of business is at 20 Victoria Road, Draycott, Derbyshire, DE72 3PS

You can contact us:

(a)    by post, to the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on +44 (0) 1332 320400 or

(d)    by email, using sales@millitec.com